For bulk orders & customised requirement, please write to [email protected] or message on 8884816333

For bulk orders & customised requirement, please write to [email protected] or message on 8884816333

Terms and Conditions

Who we are

WELCOME TO THE TAMAALA FAMILY
Each design will have a slight variation due to the handmade work and love that goes into every order. The fact that each of our rural artisan and the art form they practice have their own unique finishing, minor flaws and edges actually bring out the genuineness of the handmade product.

PAYMENT
Tamaala accepts payments on direct bank transfer as well as through razor pay at present.  Payment is due upon receipt of invoice.

LEAD TIME
Whatever is being purchased which is available as per the store stock will be shipped immediately. For any custom made or bulk quantity requirements we will need 1 week – 4 weeks advance time depending on the craft cluster the items are being made and the distance to your location.

SHIPPING
Shipping is offered through India post parcel service and can take between 3-9 days to be received. Alternatively if you’re from Bangalore, you can visit our studio in J P Nagar to pick-up the creations.

AT THIS TIME TAMAALA ONLY OFFERS SHIPPING WITHIN INDIA.  Sorry for any inconvenience.

REFUNDS AND EXCHANGES
Unfortunately, payments cannot be refunded on custom orders.  If you are not happy with your order please email [email protected]  If the error occurs on this end, a replacement will happily be sent out.  If it is a mistake on your end you will be charged.

All changes on orders must be made within 24 hours.

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